is the epitome of a modern client oriented company: custom made projects, advice, logistics, after sales service, co-marketing.
An after-sales service adds value to the product offers an around-the-clock assistance service with a special Customer service phone line, and through exchanging information on the special dedicated areas on the website (designed ad hoc for each customer), video conferences, webinar and in loco assistance. Technical manuals are also available in several languages and service cards offer easy initial support to the end user in addition to specific Customer Care Card which offer remote access to technical assistance and free software updating on an annual basis. also provides intensive training sessions staged through special training days, occasions for meeting and comparing experience with international partners.
In line with its aim to act as a business partner to its customers, offers numerous co-marketing instruments: newsletters on product updating; open days for launching new ideas; support tools for dealers and retailers (videos, CD ROMs, catalogues, leaflets and folders in different languages); it also flanks dealers at trade fairs.